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Jaime J. R.
Gabriel is very professional, courteous and friendly!!! I’ve used him several times and have always been very happy with his work. Wouldn’t use anyone else!
Blackbelt has superior customer service! Our heater happened to go out around 3am the night it snowed in San Antonio (which never happens). They responded very quickly the very next day. Upon arrival they were very courteous and friendly to me and my children. They actually took the time to listen to what my concern was rather than just brushing me off. They were able to pinpoint the problem and get our heater back on and working properly. It ended up being we needed a new part. They did not overcharge for the part like most companies do or try to tell us more things were wrong that actually weren’t. They are honest and trustworthy. We will definitely be calling them again if needed. On a side note, they were also able to tell us why our downstairs is always sooo hot in the summer even with the ac working properly. We have asked several other companies and nobody else had an explanation. They were willing to take the time out to explain why and what needs to be done to fix it. If you are in need of any work, I highly recommend Blackbelt.
Had an awesome service Technician by the name of Gabriel to come out and take a look at our AC. He was very professional and knowledgeable of his work. He found the problem real quick and notice it was only the mother board. Earlier in the day I called another company to come out and take a look at our AC. That AC company informed us we needed a new unit. Boy were they really wrong and just trying to rip us off. My friend referred me to Gabriel, I can honestly say he saved the day and saved us lots of lots of money! Thank you so much Gabriel and we will keep you in mind for any future work!
Gabriel installed a brand new Amana a/c a few years back. I was out of town visiting family when my daughter called and said it was 90 degrees in my house and that my two cats really looked distressed. I phoned Gabriel and he got in it right of way. By the time I got back home a couple days later, he had it up and running. That’s what I call service !
This past Thursday, my A/C started running hot. It was 96 outside. I called Gabriel; he said he would be there Friday after he handled another scheduled call. He arrived around noon and promptly got to my A/C. It was 87 inside my house ! To my surprise, Gabriel said my A/C didn’t have any problems, that everything checked out ok. I don’t know what happened; I was just glad that Gabriel got it up and running. He told me to call him ASAP if anything happened over the weekend. The kicker was that he didn’t charge me for the service call. I’m very impressed with their quality of service and manner of doing business.
I’m very thankful that Gabe was recommended to us. Our AC went out back in December which we didn’t have an urgency to get repaired because it wasn’t hot. Then March and April came. This was our turning point. We needed to have our whole system swapped out. What I thought was going to take a week or 2 turned out only to be a couple days. Gabe and his team arrived at 9 am and had everything completed by 3 pm. I couldn’t have asked for better service. Everyone was courteous, professional, and efficient. Thank you thank you thank you! My wife and I no longer have to endure 84/85 degree nights! Our dogs appreciate you too!
Gabe arrived on time for a yearly A/C check. Gabe installed this system 6 years ago and we have not had one issue to date. I have found Gabe to be very knowledgeable when it comes to our heating and cooling needs. I would and have recommended him to several other people in the past six years. Gabe is a good guy, reasonable, honest and trustworthy in my opinion!
Robert S. JR.
Blackbelt Company, Gabriel and his partner Scott are tremendous. Work is accurate with attention to all details. Courteous to be around and leaves no mess. Clean up after work is finished. Did I mention reasonable prices too!
I normally don’t post reviews because I receive average service. However, my experience with Blackbelt was AMAZING. Gabriel came out quickly and was able to address the problem. It ended up being a relatively simple fix and he was honest about it. I value the honesty because he could have given me a whole list of things wrong and I wouldn’t have been the wiser. He was very professional and friendly. I have dealt with other AC companies come and this is by far the best one. If we ever have issues with our unit again, they will be our first call.
Black Belt AC and Electric explained the entire process before replacing my entire home AC system. The efficiency we gained as a result is nothing short of amazing! Our home is so much more comfortable, air evenly distributed in both wings. This had never been accomplished before and we were told by another company to install an additional unit to get even air flow. We are so impressed with Black Belt, give them a call before making a decision on another business to install or repair your AC system. You will not be disappointed.
Dr. Phillip W.
Second opinion on A/C unit that another company said would have to be replaced. It did not. Excellent service with honesty and integrity. I will definitely be purchasing my next unit from Blackbelt.
“Installed two new A/C units.
Professional service. Arrived when they said they would. Cleaned up. Prompt.”